Using the Physician Directory

My physician has moved, but the address online is still showing the old address where s/he used to work. How do I find this physician?

Every physician in the province is required to provide the College with a current business/contact address. If a physician has not updated his/her profile or effectively informed the College of an address change, there is no way for the College to maintain accurate records throughout the year. The College suggests checking the website periodically or telephoning the physician directly.

A patient may also call the College, but if the physician has not notified the College of the change, a more current address may not be available.
 

My doctor is a podiatrist, chiropractor, optometrist, or psychologist. Why can't I find him/her in the online physician directory?

These regulated health-care professionals may have the title "doctor" but they are not registrants of this College. The College's online physician directory only lists medical doctors with a valid licence to practise medicine in the province of British Columbia. Listings for other regulated health-care professionals can be found on their respective websites.
 

How can I find a physician who specializes in a particular procedure?

The College does not gather information from physicians about whether they perform a particular procedure or have a specific expertise or special interest beyond their formal academic credentials.
 

Several physicians are listed as "accepting new patients" when in fact they are not. Why is this information not accurate?

All physicians are responsible for keeping their profile with the College updated, including whether or not they are accepting new patients. The College frequently reminds physicians of this responsibility throughout the year but cannot be responsible for guaranteeing accuracy at any single point in time.

Note: Patients having difficulty finding a family physician who is accepting new patients may consider attending a walk-in clinic in their neighbourhood. According to College standards, physicians working in a walk-in clinic will be held responsible for offering any patient who doesn’t have a dedicated family physician longitudinal medical care, including the provision of appropriate periodic health examinations, regardless of how many times they attend the clinic. 
 

Why can't I find specialists who are accepting new patients?

In British Columbia, patients require a referral to see a specialist, either from a family physician or another specialist. In some instances (e.g. for elective surgeries or cosmetic procedures), specialists will see patients privately and without a referral from a family physician. However, in these circumstances, the patient will be billed and must pay the specialist directly.
 

I'm looking for a new family physician in my community. Why does a search return zero results?

In some communities in the province, there are no family physicians currently accepting new patients into their practice. If a search returns zero results, try widening the search to include neighbouring or surrounding communities.

Note: Patients having difficulty finding a family physician who is accepting new patients may consider attending a walk-in clinic in their neighbourhood. According to College standards, physicians working in a walk-in clinic will be held responsible for offering any patient who doesn’t have a dedicated family physician longitudinal medical care, including the provision of appropriate periodic health examinations, regardless of how many times they attend the clinic.