Registrants with broad clinical experience are invited to apply to the College for the part-time position (up to 20 hours per week) as medical complaint reviewer.
Under the direction of the deputy registrar, medical complaint reviewers carry out the mandate of the complaints department: to deliver transparent and impartial case reviews in compliance with College policies and procedures, and in accordance with the Health Professions Act (HPA) and Bylaws.
Working in a collaborative team environment, medical complaint reviewers function as experts in the review and assessment of both clinical and conduct complaint files.
- possess exceptional writing skills, including the ability to present technical concepts in lay terms and formulate clear and logical reasons in a style that expresses both empathy and a commitment to fairness;
- thrive in a high-volume, fast-paced environment while maintaining quality and timeliness standards;
- work collegially and interact effectively with College staff; and
- complete complaint reviews and attend meetings at the College office in Vancouver.
Send a letter of application, with resume, to the attention of the director, complaints and practice investigations by January 18, 2019.
Confidential facsimile: 604-733-3503
All correspondence will be held in strict confidence.